Frequently Asked Questions

Browse our most frequently asked questions list below to learn everything you need to know!

Simply contact a member of our team who will be able to inform you of availability according to the warehouse closest to you (Quebec or Longueuil).

Everywhere in Quebec: 1 888 845-1245

The amount is payable when you pick up the rental. We accept: Visa, Mastercard, Interac or cash. Taxes are extra.


Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

An inflatable game, for safety reasons, cannot be used in the rain. If a downpour occurs once the game is installed, it is strongly recommended to deflate it and fold it back on itself until the storm is over. You can also provide a canvas (tarpaulin) to place on the game in case of rain.

A credit card deposit is required to confirm your rental. This deposit is non-refundable, but your contract can be canceled free of charge for bad weather only. If this is the case, you must notify us no later than the same day of picking up the equipment before 9:30 am. In this case, your deposit will be held in credit for one year from the date of the contract.

If you cancel your reservation for any other reason, the deposit will be lost and will be used to cover the costs of cancellation, management and preparation of equipment.

The games you find in the Rent and Take section are selected games that are easy to set up and transport. Larger structures require at least 1 Proludik employee and our transport service, either because of their weight and/or their installation complexity.
Since our warehouses are closed on weekends, we are not offering single-day rentals in this promotion. It should be noted that the price indicated in the Rent and Carry formula (72-hour rental) is less than the usual rental cost for a single day.
For games displaying a green traffic light, you must provide for transport a minivan without the benches, a pick-up truck or a trailer. For games bearing the color yellow, you must provide a trailer or a pick-up .
For single game rental, we do not offer the delivery service.
When booking with the “Rent and Take Away” formula, if your activity takes place during the week, pick-up is done the day before your event, for a return the day after your activity.

The games are available for pickup in Longueuil or Quebec, Friday between 9:00 a.m. and 3:00 p.m., for a return on Monday between 8:30 a.m. and noon.

The games are very easy to install. We provide you with the blower and an extension cord. Just plug everything into a standard electrical outlet and the game is up and running in less than 5 minutes.

This is a concept comparable to that of travel. The earlier you book, the greater the choice. If you opt for the “last minute” option, the choice is less, but the prices are more advantageous.

The prices displayed are last minute prices (best prices available for the rental of a single game)

If I opt for the “last minute”, am I guaranteed that there will be games available?
During busy periods, Proludik cannot guarantee that there will be games available if you book at the “last minute”. However, with the largest inventory of inflatable games in Quebec, it rarely happens that we run out. However, we advise you to call on Monday morning to ensure you have the greatest availability.

“Last minute” prices are valid for reservations made 2 Mondays or less before the date of your event.
This is a concept developed by Proludik that allows people to pick up a module at our warehouses in Quebec or Longueuil and thus benefit from an advantageous rate because we have neither labor nor transport, no planning required.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.